Customer stories · the Founding Customer Program

The First Customer Stories Will Be Written With Our Founding Customers. One Could Be Yours.

We are bringing Benefits Reimagined to its first employers now. We will not publish names, quotes or numbers we do not have. This page says what founding customers get, what we ask in return, and how their stories will appear here.

Most platforms fill this page with logos. We would rather tell you where we are: the product is live and listed on SAP Store, the first employers are going live, and the people who built it are the people on your call. Going first has real advantages, and we have written them down.

Live and listed on SAP StoreFirst employers going liveNo public customer names yetStories published only with written sign-off
Customer stories — written with the employers who go first No invented quotes. No borrowed logos. Numbers only when you have checked them. 1First open enrollmenton SuccessFactorsFOUNDING SLOT OPEN 2Carrier bills, checkeda group of companiesFOUNDING SLOT OPEN 3The spreadsheet retiredan HR team of fourFOUNDING SLOT OPEN Go live90 daysYou reviewPublished with the founderson the call measuredtogether every word,every number only with yourwritten sign-off EARLY, DELIBERATELY — AND HONEST ABOUT IT
Where we are, stated plainly

What You Can Check Today, What You Cannot Yet

The product, on your plans

A 45-minute walkthrough set up as your program — your plans, carriers and HR system — run by the product team.

Available now

The SAP Store listing

Benefits Reimagined is an SAP partner product built on SAP BTP and listed on SAP Store. You can read the listing without talking to us.

Available now

Security and privacy review pack

The written answers your IT and procurement teams will ask for, including what is in place and what is in progress.

On request

Reference calls with live customers

Available once founding customers are live and have agreed to take calls. We will not put you in touch with anyone who has not signed off.

Coming with the founding cohort

Named case studies with numbers

Written after ninety days of measured use, reviewed word by word by the customer, published only with written permission.

Planned · this page

Independent certifications

The platform runs on certified clouds (SAP BTP and AWS). Independent certification of the platform itself is planned and in progress.

In progress

What Founding Customers Get

Going first should be worth something. These six things are written into the founding agreement, not promised on a call.

A direct line to the people who built it

The founder and the product lead are on your rollout. Questions go to the person who can change the answer, not to a queue.

Rollout done with you

We set up your plans, rules and carrier connections alongside your team, run a parallel period against your current process, and switch only when the numbers match.

Founding terms, locked

Your founding price and terms hold for the full length of your first agreement, whatever we charge later customers.

A seat on the roadmap

Founding customers meet the product team every month, see what is being built next, and shape it. When you ask for something, you hear back with a date or a reason.

The review pack, up front

Security, privacy and accessibility answers for your IT, legal and procurement teams before you sign anything, with what is in progress marked as such.

Your story, on your terms

If you want one, a written case study after ninety days, with numbers you have checked and every word approved by you. If you do not, nothing is published — ever.

What We Ask in Return

A founding customer is a partner in the first year, not a beta tester. This is the whole list; there is nothing hidden in the agreement.

1From you

  • Two named people — one from benefits, one from payroll or IT — who can answer questions and make decisions
  • A 30-minute check-in every two weeks during rollout, monthly after go-live
  • Plain feedback — what is slow, what is confusing, what you would not renew for
  • A parallel period — running your current process alongside ours for one or two pay cycles so both sides can prove the numbers match
  • Patience with rough edges — some screens will improve while you use them; we tell you what is changing before it changes

2What we will never ask

  • Your logo or a quote before you have seen results — permission is asked after ninety days, and “no” is a complete answer
  • Real employee data before a signed agreement — walkthroughs and setup use a made-up population that looks like yours
  • Numbers you have not checked — every figure in a story is yours to verify first
  • Anything that is not written down — the offer and the ask above are the founding agreement, in the same words

Who Fits the Founding Cohort — and Who Should Wait

We keep the founding cohort small so every customer gets the founders' attention. That means saying no to some good fits for now. Here is how we decide.

✓A good fit now

  • U.S. employers with roughly 500 to 50,000 employees , one or several legal entities
  • SAP SuccessFactors customers , or employers on Workday, UKG, ADP, Dayforce or Paycom
  • A real problem to solve this year — a carrier bill nobody trusts, an HR inbox that never empties, an open enrollment that needs fewer errors
  • A benefits leader with time to meet every two weeks and the authority to decide
  • Willing to run a parallel period and switch on evidence, not on a date

–Better to wait

  • You need full COBRA administration on day one. It is on the roadmap; we will tell you when it is live. Everything else — individual coverage HRAs, multi-entity groups, PEO set-ups — is live, and the Advanced Features page lists it all.
  • You need a vendor with published customer references before any conversation. Fair — come back when the first stories are on this page.
  • You want to sign this quarter and go live next month. A careful rollout takes twelve to twenty weeks, and we will not shorten it.

If you are not sure which column you are in, the 45-minute walkthrough is the fastest way to find out — and Why Benefits Reimagined? says who we are built for in more detail.

The Stories We Want to Tell First

Three kinds of story we are looking for founding customers to write with us. Each slot stays marked open until a real employer fills it.

Story slot 1

A first open enrollment inside SuccessFactors

An SAP SuccessFactors employer runs open enrollment in Benefits Reimagined with one login, IntelliSuggest recommendations and Athena taking the repeat questions. The story would measure errors chased, questions answered without HR, and time to close.

Founding slot open
Story slot 2

Carrier bills checked for a group of companies

A group with several legal entities matches every carrier invoice to enrollment and payroll before paying it. The story would measure differences found, dollars recovered or avoided, and month-end hours saved.

Founding slot open
Story slot 3

An HR team retires the spreadsheet

A small benefits team moves its problem list, cases and documents into one place. The story would measure the size of the morning list, reply times, and what the team did with the hours it got back.

Founding slot open

How a Story Gets Written Here

The same four steps for every customer, so you know exactly what we do with your results and what we will never do.

1

Go live, with the founders on the call

Rollout ends with a parallel period and a switch on evidence. Nothing is written yet.

2

Ninety days, measured together

We agree the three or four numbers that matter to you before go-live and track them with you, not for you.

3

You review every word

The draft goes to you first. You correct, cut or decline. Every number is yours to verify.

4

Published only with written sign-off

Name, logo, quotes and figures appear only as you approved them — and can be withdrawn at any time.

What every story will show

  • Who the employer is, in as much or as little detail as they choose
  • The problem they started with, in their words
  • What changed, with numbers they checked
  • What did not work as hoped — the honest part readers trust
  • Who they would recommend it to, and who they would not

What we will never do

  • Invent a quote, a name or a company
  • Show a logo without written permission
  • Publish a number the customer has not verified
  • Present an industry statistic as if it were our result
  • Leave a story up after a customer asks to take it down

Apply to Be a Founding Customer

The first step is the 45-minute walkthrough on your plans. Say on the form that you are interested in the founding cohort; a person replies within one business day, and we tell you plainly whether it is the right fit now.

Available on SAP StoreCompliance controls built inAccessible to everyoneAI proposes · people decideOne version for every customer

Questions Employers Ask Before Going First

Why there are no logos yet, what founding customers get, and how safe it is — answered plainly.

Early, Deliberately — and Honest About It

The first stories on this page will belong to the employers who go first. We would like one of them to be yours.