Native iOS & Android Apps
One platform behind both apps, published through the App Store and Google Play and distributed with the company's usual device tools — the same rules, data and Athena as the desktop.
Employee & HR Experience · BR Mobile App
The Benefits App That Picks Up Where the Desk Left Off
Native iOS and Android apps that put the whole of Employee Home on the phone — the same to-do list, the same rules, the same Athena — so a life event, a document, a message or a bill gets finished where the employee is.
The BR Mobile App is Benefits Reimagined on a phone, not a shrunken website. An employee signs in the way they already do for HR, and sees the same home screen as on the desktop: what to do today, open offers and deadlines, family, coverage and ID cards, documents, help and bills — with My Inbox for messages from HR and Athena one tap away. A reminder arrives as a push and opens the exact step; a birth certificate is photographed into the document file and checked in seconds; a cart started at a desk is finished on the bus. Retirees and continuation-coverage participants use the same app for their own statements, bills and elections.
Native iOS & AndroidSign in through your HR systemFingerprint or face unlockSame list as the desktopAthena built in
Reimagining Benefits on the Phone
"This is not about putting benefits on a phone. Most benefits systems were built for desks, an annual window and HR-led steps — and on a phone that breaks: slow pages, menus that lead nowhere, and employees who cannot finish the thing that matters when it matters. Benefits Reimagined treats the phone as a first-class home: built natively, run on the same rules as the desktop, and governed centrally, so an employee can see, understand and act on their benefits securely — and HR gains a channel, not a second system."
Your Home, in Your PocketThe same list, built for the phoneSign In the Way You Already DoHR sign-in, MFA, fingerprint or faceDecide with ConfidenceIntelliSuggest and Athena in the flowBenefits All YearReminders, inbox, ID cards, billsFinish It on the PhoneLife events, proof, signature, help
2native apps — iOS and Android — on the same rules, data and Athena as the desktop, so a cost per pay is the same on both
1list — offers, deadlines and to-dos in the same order on the phone and the desktop; a push reminder opens the row
4steps to enroll on the phone — plans, family, review, sign — with the cost per pay and the coverage start date shown before the tap
0new logins or new systems — the app signs in through the HR system and is configured from the same place as the desktop
How the App Behaves — the Rules Employees Can Trust
What is the same as the desktop, what the phone adds, and what stays off the phone.
Same homeone listoffers, deadlines and to-dos in the same order; start on one device, finish on the other
Same rulesone calculationeligibility, cost per pay and coverage dates come from the same place as the desktop
Sign-inHR system + phonethe company's own sign-in with its multi-factor step, then fingerprint or face unlock
Remindersnever the detailsa push says there is something to see; the app shows it after unlock; email too where preferred
Camerainto the document filea photographed proof is filed and checked in seconds; never left in the phone's gallery by the app
Offlinethe essentialsID cards, plan summaries, deadlines and contacts stay available; actions send on reconnect
Who it servesevery populationemployees, managers, HR, retirees and continuation-coverage participants, each under their own rules
Who runs itHR, not a releasescreens, words, branding and which group sees what are set centrally; changes reach the app without an update
Behaviour as described for the BR Mobile App, September 2026. Names and amounts in the illustrations are examples.
One Employee, Five Mobile Promises
Follow Alex — a new parent on a factory floor — through a year with the app in a pocket: the home screen, the sign-in, a plan decision, the months in between, and the things that get finished on the phone.
The same home screen, built for the phone.
The app opens on the same home screen as Employee Home on the desktop: a welcome from HR, the offers Alex may act on today, the deadlines that matter, and a ranked "for you today" list where every row opens the exact step. Unread messages from My Inbox sit on the same screen. The app is built natively for iOS and Android — gestures, camera, notifications and unlock behave the way each phone's users expect — while the benefits logic underneath is the single Benefits Reimagined platform: the same eligibility rules, the same cost per pay, the same coverage dates, the same IntelliSuggest. A plan that costs $212 per pay on the desktop costs $212 in the app, because it is one calculation.
What the phone gets
- The same offers, deadlines and to-do list, in the same order, with a push reminder that opens the row
- Native speed and behaviour — no web page in a wrapper
- Screen readers, dynamic type and strong contrast, relevant to public-sector and higher-education employers
- Start on a desk, resume on the bus: the cart, the upload and the message are the same on both
Why it matters
Employees trust apps that feel like the phone they hold, and HR trusts numbers that match the desktop to the cent.
The app shows what the platform is configured to show; HR changes screens, words and announcements centrally, and the app updates without a release.
No new password. The company's sign-in, then a fingerprint.
The app signs in through the company's own identity check — the same sign-in employees use for SAP SuccessFactors or their HR system — with the company's multi-factor step, and then fingerprint or face unlock on the phone. Sessions are short and everything is encrypted on the device and in transit. What an employee, a manager or an HR administrator can see and do in the app is exactly what their role allows on the desktop, because it is the same set of permissions, and every action lands in the same audit trail. A push notification never carries anything sensitive: it says there is something to see, and the app shows it after unlock. A lost or departing phone can be signed out remotely, and the company distributes the app with the device tools it already uses.
What is in place
- Sign-in through the HR system with multi-factor authentication; fingerprint or face unlock after that
- The same role permissions as the desktop, page by page and button by button
- Encrypted on the phone and in transit; short sessions; remote sign-out
- Reminders that give nothing away; proofs that go to the document file, never a personal inbox or group chat
Why it matters
Security gaps on phones are where compliance and privacy problems start — so the app has no separate rules to get wrong.
Supports HIPAA and ERISA obligations; Section 508 and WCAG 2.2 AA accessibility built in.
IntelliSuggest and Athena in the flow, on the phone.
Enrollment on the phone is the same guided flow as the desktop, sized for a thumb. Alex opens the offer, accepts the terms, and sees only the plans the offer allows, each with its cost per pay. IntelliSuggest ranks them against Alex's own family, visits and prescriptions and says why; a side-by-side comparison shows deductibles, out-of-pocket limits and whether the family doctor is in the network; and Athena answers the question behind the choice — "is the HDHP cheaper for a family with a newborn?" — from Alex's own record. Family members and beneficiaries are added in a pop-up without leaving the flow. The cost per pay and the date coverage starts are on screen before the tap, and the signed confirmation is filed in Documents. Every suggestion carries its reason; the employee always makes the choice.
What the employee gets
- Only eligible plans, each with cost per pay; comparison side by side; the reason behind every recommendation
- Athena answering from the employee's own plans, family and dates — and opening the right screen
- Family and beneficiaries added mid-flow; declines with a reason; a cart with the running total
- Enroll and e-sign on the phone; a health statement where a plan needs one, with its deadline on the home screen
Why it matters
Confident choices mean fewer corrections later — the cost and the start date are visible before anyone taps Enroll.
AI proposes, the employee decides, the rules check: no recommendation can bypass eligibility, and nothing is enrolled by the assistant.
Open enrollment is three weeks. Benefits are fifty-two.
The app keeps benefits in reach the rest of the year. Reminders for deadlines and actions arrive as push notifications — sent from Communication Hub under the same rules and consent as every other channel, and as email where the employee prefers it — and each one opens the exact step. Messages from the benefits team live in My Inbox on the phone, with the same folders, tags and Focused and Other views as the desktop. ID cards are a tap away, with balances and claims where the carrier connection provides them. HR announcements appear while they apply. And when payroll cannot collect a premium — a leave of absence, continuation coverage, retirement — the bill, the due date and the Pay button are on the home screen, with the receipt filed in Documents.
What stays in reach
- Push reminders that open the right step; email too when the employee prefers it
- My Inbox on the phone: read, reply, attach, file and tag
- ID cards, plan summaries and — where the carrier provides them — balances and claims
- Bills for leave, retirement and continuation coverage, payable in the app with a receipt
Why it matters
Engaged employees actually use what they chose — and HR sees which populations the app reaches in BR Intelligence.
Surveys after a life event or a closed case, and wellness and voluntary-benefit content, appear when they apply to the employee, not as a wall for everyone.
Everything the desk can do, the phone can finish.
Everything an employee can do on Employee Home, they can finish in the app: enroll and change plans, report a life event and photograph the proof — it goes straight into the document file and is checked in seconds — add or remove family members and beneficiaries, sign, read coverage, and raise or follow a BR Resolve ticket with the same document attached. HR contacts and Athena are on every screen. Managers see their team's deadlines and approve from the phone; HR administrators approve, delegate and answer from their queue. Retirees and continuation-coverage participants use the same app for their own population — statements, bills and elections — under their own rules. And if the signal drops, the essentials stay: ID cards, plan summaries, deadlines and contacts, with anything done offline sent on reconnect.
What gets finished on the phone
- Enrollment and life-event changes, with e-signature
- Family and beneficiaries; documents by camera, checked in seconds
- Tickets, HR contacts and Athena — an answer, a person, or a case
- Bills, approvals and delegations; retiree and continuation-coverage populations in the same app
Why it matters
A life event reported on day 2 instead of day 28 is a coverage date without a correction — and that only happens if the phone can finish it.
Anything that needs a live rules check — enrolling, sending for approval — completes when the phone reconnects.
Core Capabilities of the BR Mobile App
Native apps, the company's own sign-in, complete enrollment, guided decisions, documents by camera, messages and bills — switched on, branded and governed centrally rather than by an app release.
Sign-In Through Your HR System
The company's own identity check with multi-factor authentication, then fingerprint or face unlock; the same role permissions as the desktop; remote sign-out; every action on the audit trail.
Enrollment & Life Events on the Phone
Open enrollment and life-event changes start to finish: plans with cost per pay, comparison, IntelliSuggest, family pop-ups, e-signature, and a health statement where needed.
Athena & IntelliSuggest In-App
Answers from the employee's own record, a recommendation with its reason, the right screen opened — and a hand-off to a person through BR Resolve when needed.
Documents by Camera, Messages in My Inbox
Photograph a proof into the document file and see it checked in seconds; read and answer HR in My Inbox with push reminders; ID cards a tap away.
Bills, Approvals & Offline Essentials
Pay a bill during leave or continuation coverage; approve or delegate as a manager; keep ID cards, summaries, deadlines and contacts without a signal.
A Benefits Portal on a Phone Browser vs. the BR Mobile App
Most "mobile benefits" is a desktop site squeezed into a phone browser with a separate login. Here is what changes when the phone is a first-class home on the same platform.
| Moment | Desktop portal in a phone browser | Benefits Reimagined Mobile App |
|---|---|---|
| Signing in | A benefits password, forgotten by November. | The HR sign-in you already use, then fingerprint or face. |
| "What should I do today?" | Pinch, zoom, guess. | The same ranked list as the desktop; a reminder opens the row. |
| A birth certificate | Scan at home, email it, hope. | Photograph it in the app; it is filed and checked in seconds. |
| Choosing a plan | A table that does not fit the screen. | Cost per pay, comparison and IntelliSuggest sized for a thumb, with Athena beside it. |
| A message from HR | An email with a link to another login. | My Inbox in the app, with a push that opens the message. |
| At the clinic | Find the card in a wallet or a PDF. | The ID card, one tap — even without a signal. |
| A premium during leave | A paper invoice from a third party. | The bill on the home screen, paid in the app, receipt filed. |
| Retirees and continuation coverage | A different portal, or the post. | The same app, their own population, their own rules. |
Athena in the app
Your Benefits Assistant, in Your Pocket
Athena in the app is the same Athena as on Employee Home: it answers from the employee's own plans, family, balances and deadlines, and it does what a phone is for — a quick answer in the moment, a nudge to the exact screen, and a hand-off to a person through BR Resolve when a person is needed. It never enrolls anyone; the employee always makes the choice on the enrollment screen.
- "Is urgent care covered here?" — answered from the employee's own plan, with the ID card one tap away
- "Add my son to dental" — opens the life event with the right fields filled in; the employee confirms
- A document explained — a 1095-C, a statement or a continuation notice explained line by line
- Every language on the record — English, Spanish and Canadian French, with Québec Bill 96 handling
- A person when it matters — anything Athena cannot settle becomes a BR Resolve ticket with the conversation attached
I'm at an urgent care in Denver. Is this covered, and what will I pay?
Athena · from your planYes — urgent care is covered on your PPO Family plan in and out of network, and this clinic is in network. Your copay is $50 and it does not count toward your deductible; you have $1,180 left on the family deductible this year. Your medical ID card is ready to show.
Sources: Your plan · urgent care · in-network
Show my ID cardFind other in-network clinics
Can I pay the copay from my HSA?
AthenaYou can. Urgent care copays are a qualified expense, and your HSA balance is $2,140. Use the HSA card at the clinic, or pay another way and reimburse yourself from the HSA screen — keep the receipt; you can photograph it into your documents now.
Open HSAPhotograph the receipt
Ask about a plan, a card, a deadline…
What the BR Mobile App Changes
Benefits reach everyone
Hourly, field and shift employees who never had a desk get the same home as everyone else — in their pocket.
One list, every screen
Offers, deadlines and to-dos in the same order on the phone and the desktop; a reminder opens the row.
No second login, no shadow copies
The HR sign-in and a fingerprint; proofs go to the document file, never to a personal inbox.
Decisions improve
Cost per pay, coverage dates and a recommendation with its reason, before the tap.
Benefits stay relevant all year
ID cards, messages, bills and deadlines — not just three weeks in November.
HR gains a channel, not a system
One platform, one configuration, one audit trail — and BR Intelligence shows where the app lands.
Where Employees Act, Seen From HR
Because the app is a channel of the same platform, HR can see where employees act: which populations finish on the phone, which start at a desk and finish on the bus, how many proofs arrive by camera, how many bills are paid in-app, and where a phone is not enough — a plant floor with no phones still needs a kiosk or a mailer. Athena reads the picture and says where mobile is not landing; the follow-up is a person's decision, sent through Communication Hub, and the words on every screen are HR's to maintain in Content Management.
- By population — hourly, drivers, office, retirees, continuation coverage, managers — share of actions on a phone versus a desk
- Documents by camera — uploads from the app and how quickly they were checked
- Reminders that landed — how often a push opened the exact row, and how many inbox conversations were answered from the phone
- Bills and approvals — payments made and approvals given in the app
- What is not claimed — balances and claims depend on the carrier connection; surveys and wellness content appear only where configured
Bring One Life Event. Watch It Finish on a Phone.
We will report a birth on a phone, photograph the proof, watch it verify, enroll and sign — then show you the same event on the desktop and in the HR view, already done, on your portal with your rules.
App Store · Google PlaySign in through your HR systemFingerprint or face unlockSame list as the desktopCamera to document fileWCAG 2.2 AA · Section 508
BR Mobile App FAQs
For everything an employee does on Employee Home, on a phone: see what needs doing today, enroll or change coverage, report a life event, add family members and beneficiaries, photograph and upload a document, sign, read and answer messages in My Inbox, see coverage and ID cards, ask Athena, raise a ticket, and pay a bill. It is for employees, retirees and continuation-coverage participants alike, on iOS and Android.
No. The app signs in the way the employee already signs in to their HR system, with the company's multi-factor step, and then fingerprint or face unlock on the phone. What a person can see and do in the app is exactly what they can see and do on the desktop, because it is the same set of rules.
Yes. Sign-in goes through the company's own identity check with multi-factor authentication; the phone unlocks with fingerprint or face; sessions are short and everything is encrypted on the device and in transit; a lost or departing device can be signed out remotely; and every action is written to the same audit trail as the desktop. A push notification never contains anything sensitive — it says there is something to see, and the app shows it after unlock.
Yes. Open enrollment and life-event changes run start to finish in the app: choose plans, compare them or ask IntelliSuggest, add family members and beneficiaries, see the cost per pay and the date coverage starts, enroll, and sign. The same eligibility rules apply as on the desktop, so a plan that costs a certain amount per pay on the desktop costs the same in the app.
The essentials stay available — ID cards, plan summaries, deadlines and HR contacts — and anything the employee does while offline is sent as soon as the phone reconnects. Steps that need a live rules check, such as enrolling, complete at that point.
Yes. Athena in the app is the same Athena: it answers from the employee's own plans, family and deadlines, opens the right screen, and hands off to a person through BR Resolve when a person is needed. IntelliSuggest recommendations carry their reasons. The employee always makes the choice; nothing is enrolled by the assistant.
Yes. My Inbox is in the app, with the same folders, tags and Focused and Other views as on the desktop. A reminder arrives as a push notification, and if the employee's preferences include email, as an email too. Replies, attachments and drafts work the same way on the phone.
Yes. The app shows what the platform is configured to show: plans, rules, the words on each screen, announcements, branding and which features each group sees are all set centrally by HR, and a change reaches the app without an app-store update. IT's part is usually limited to connecting the sign-in and distributing the app.
Yes. It serves hourly, field and shift employees who never had a desk, salaried staff, retirees and continuation-coverage participants — each seeing their own experience under their own rules — and multi-entity groups from one build with the employer's own branding.
Native on the Phone. Governed on the Platform.
Benefits that get used because they are where the employee is — on the same rules, with the same assistant, as the desktop.