Employee & HR Experience · Employee Home

Employee Home: Your Benefits, What to Do Today, and Who to Ask

One screen that tells each employee what needs doing, opens the exact page to do it, and keeps family, coverage, documents, help, and bills in one place — inside the HR sign-in they already have.

Employee Home is the employee's benefits desk. The home screen answers one question — "what should I do today?" — with the offers they may act on, the deadlines that matter, and a ranked to-do list that opens the right page in one click. Behind it sit the pages an employee needs all year: About Me for family and beneficiaries, guided enrollment, life events, My Benefits for what they have and what it costs, documents, help through BR Resolve and HR contacts, bills when payroll cannot collect, and cover for a colleague who is away. Athena, the assistant, is one click away on every page.

Offers & deadlinesRanked to-do listFamily entered onceEnroll & e-signAthena on every page
Employee HomeGood morning, Alex · Tuesday, November 3Open enrollment · 9 days left1Open offer2Deadlines3Family members4For you todayOpen enrollment 2027 · Resume4 of 6 categories chosen · medical, dental, vision, 401(k) done · life and FSA to goResumeProof of good health · life insurance · due 11/12Your extra life coverage needs a short health statement before it startsFix nowAdd your daughter's birth certificateNeeded to keep Maya on the medical plan · upload from your phoneUploadHR update · New dental network from 01/01Read the announcement · 2 minutesReadOffers · deadlines · family · documents · help · bills — one screenAsk Athena · "what should I do first?"

Reimagining the Employee's Benefits Desk

"Most benefits portals are a menu. The employee has to know that a new baby means a life event, that the life event opens a window, that the window needs a birth certificate, and that the life insurance they chose needs a health statement by a date nobody told them. Benefits Reimagined turns that into a list: here is what you can do today, here is what is due, here is the page — and here is Athena if you are not sure. Family details are entered once and reused everywhere, coverage is read from the same records payroll uses, and a bill, a ticket, or an approval sits on the same desk."

1list that ranks what to do today — every item opens the page where it is done, or the assistant if the employee is unsure
6kinds of coverage an employee can choose — health, insurance, savings, spending accounts, credits, and other plans — from one guided flow
10quick actions on the home screen — family, beneficiaries, doctors, HR contact, health statement, offers, recommendations, life events, documents, a ticket
0plans invented here — everything offered comes from what the company configured for that employee

How Employee Home Behaves — the Rules Employees Can Trust

What the employee sees, what they can change, and what stays the same no matter which page they open.

Own desk onlyone personan employee sees and changes their own record; HR helps from its own workspace
Offerswindows, not plansopen enrollment, a life event or a new hire opens a dated window; plans appear once it is opened
Familyone listthe same spouse, child or trust on About Me, in enrollment, on coverage — never entered twice
Enrollmentthe only place coverage changesthe cart is a draft; enrolling writes the record; signing files the confirmation
Life eventsopen a doorreporting a marriage or birth creates an offer limited to what that event allows
My Benefitsread, not editcurrent and next-year coverage, cost per pay, waived plans and carrier links
Billsseparate from coveragepaying a bill keeps coverage paid; it never changes what is enrolled
What each role seespages, sections, buttonsthe company decides which widgets and actions a role can use — the desk adapts

Behaviour as implemented in Benefits Reimagined, September 2026. Names and amounts in the illustrations are examples.

One Employee, Five Stages

Follow Alex — a new parent in open enrollment — from the home screen, through family details and enrollment, to the pages used after the window closes; then see the same desk in a pocket.

"What should I do today?" — answered in one screen.

The home screen is a triage board, not a menu. It opens with a welcome carousel HR writes and targets by group and date. Below it, offer cards show the windows Alex may act on right now — open enrollment, a life event, a new-hire window — each with a plain button: Start, Resume, Fix now when a family member or a document is missing, or Browse and update when changes are allowed at any time. A deadlines strip lists the window's end date and any health statement that is due, next to shortcuts for family, beneficiaries, doctors, HR contacts, bills, approvals and coverage. A small chart counts documents on file and open help requests, dated HR announcements appear only while they apply, and a ranked "for you today" list turns all of it into steps, each opening the exact page.

What the home screen shows

  • Offers for open enrollment, life events and new hires — with progress and the next step
  • Deadlines: when the window closes and when a health statement is due
  • Ten quick actions — family, beneficiaries, doctors, HR contact, health statement, offers, tips, life events, documents, a ticket
  • A ranked to-do list and HR announcements targeted to the employee's group

Why it matters

Automatic and default plans the company assigns never appear as something to shop; the employee only sees what they can actually decide.

If nothing is offered today, the screen says so; the employee can still read coverage, file documents, ask for help or pay a bill.

THE HOME SCREEN · TOP TO BOTTOMWelcomeA carousel HR writescompany news, tips, a "chat now"button that opens Athenachanges by group and dateOffersWindows you may act on todayopen enrollment · life event · new hireStart · Resume · Fix nowopens enrollment or the family pageDeadlines & shortcutsEnrollment window ends 11/12Health statement due 11/12Family · Beneficiaries · DoctorsHR contacts · bills · approvalsMy documents & requestsDocuments on file, by typeTickets and cases by statusone click to the full listsame numbers HR seesAnnouncementsDated HR updatesshown only while they applyfeatured · video · policytargeted to your groupFor you todayA ranked to-do list"add your spouse", "upload proof","finish life insurance"each opens the exact screenThe home screen never enrolls anyoneIt points: to enrollment when a window is open, to the family page when a person is missing, to documentswhen proof is due, to the help desk when something is stuck.Illustrative · widgets are shown or hidden by the employee's role

Core Capabilities of Employee Home

The pages an employee uses in a year, each doing one job, all reading and writing the same records.

1

Home Screen & Ranked To-Dos

Offers, deadlines, quick actions, announcements and a ranked "for you today" list that opens the exact page for each step.

Offers · deadlinesRanked list
2

About Me: Family, Beneficiaries, Doctors

Family members with proofs and status, organizations that can be paid, preferred doctors and medicines, and personal preferences — reused across the desk.

Entered onceVerification status
3

Guided Enrollment & E-Signature

Eligible plans with cost per pay, comparison, IntelliSuggest, family pop-ups, waivers, a cart, a signed confirmation and health statements where needed.

6 categoriesIntelliSuggest
4

Life Events

Report the event with proof, follow approval, and enroll from an offer limited to what the event permits.

Proof uploadApproval status
5

My Benefits, Documents & Help

Coverage and cost this period and next, a personal document file, Athena, HR contacts and BR Resolve tickets and cases.

Carrier linksTickets → cases
6

Direct Billing, Delegations & Requests

Pay premiums when payroll cannot collect, name a stand-in approver while away, and see where every request stands.

Pay onlineRoadmap: in-app notifications

A Typical Benefits Portal vs. Employee Home

Most portals are a menu with a login of their own. Here is what changes when the desk tells the employee what to do and opens the page to do it.

MomentTypical benefits portalBenefits Reimagined Employee Home
"What should I do today?"Read the menu, guess, or email HR.A ranked list of offers, deadlines and to-dos, each opening the exact page.
Signing inA separate portal and password.Opens from the HR sign-in — SAP SuccessFactors or any HR system.
A new babyFind the life-event form; find the dependent form; find the upload page.One to-do: add the child, attach the certificate, use the offer that appears.
Family detailsRe-typed in every enrollment.Entered once on About Me, offered in enrollment, shown on coverage.
A health statement for life insuranceA letter from the carrier, weeks later.A deadline on the home screen and the form one click away.
"What do I have?"A PDF from last November.My Benefits: coverage and cost per pay, this period and next, with carrier links.
Premiums during a leaveA paper invoice from a third party.Direct Billing: amount due, due date, pay online, receipt — coverage stays paid.
Getting helpA phone number.Athena, HR Contacts and BR Resolve — an answer, a person, or a ticket that becomes a case.
Athena on every page

Ask Anything, Then Go Straight There

Athena sits on every Employee Home page. It answers benefits questions in plain words, quotes the company's own plan documents, and — this is the difference — opens the right screen: the family form, the life-event page, the document upload, the health statement, the ticket form. It reads the employee's own coverage and to-dos so its answers are about them, not about benefits in general. It never enrolls anyone; the employee always makes the choice on the enrollment page.

  • "Why is my medical premium higher than last year?" — the employee's own coverage, this period and next, with the reason for the change
  • "We had a baby — what do I do?" — a three-step answer with buttons: add the child, upload the certificate, open the offer
  • "What is this health statement?" — the plan document explained, and the deadline from the home screen
  • "Who do I call about my dental claim?" — the carrier link from My Benefits and the HR contact for the employee's location
  • Never enrolls — Athena explains and opens pages; choices are made only on the enrollment page
Athena for employees
Athena Employee Home · Alex
We just had a baby. What do I need to do for benefits?
Athena · from your coverage and to-dosCongratulations. Three things: add Maya as a dependent on About Me, attach her birth certificate, and report the birth as a life event with the date. Once HR approves it, an offer will appear on your home screen that lets you add her to your medical plan — you have 31 days from the birth date. Your life insurance and 401(k) are not affected.
Add Maya nowReport the life event
Will my premium change?
AthenaYes. Moving from Employee + Spouse to Family on your PPO plan is about $46 more per pay at this year's rates; the exact amount will show in the cart when you open the offer. Your dental plan already covers the whole family at no extra cost.
Show my current coverageOpen the offer when it appears
Ask about your coverage, a deadline, a form…

What Employee Home Changes

A list instead of a menu

Offers, deadlines and to-dos ranked for today, each opening the page where the step is done.

Family entered once

The same people on About Me, in enrollment and on coverage — never re-typed.

Enrollment is the only place coverage changes

A draft cart, a recorded election, a signed confirmation — nothing changes by accident.

Life events open a door, narrowly

Report it with proof; enroll from an offer limited to what the event permits.

Coverage, documents, bills and help on one desk

Read from the same records payroll and carriers use, with a ticket or a bill a click away.

The HR sign-in they already have — on any screen

SAP SuccessFactors or any HR system; the same home on the desktop and in the BR Mobile App.

The Employee's Desk, Seen From HR

Every step an employee takes on Employee Home is visible to HR on the same records: who was offered, who started, who enrolled, who signed, who is waiting on a proof or a health statement, who has a bill outstanding. During open enrollment that becomes a live picture of where people are, and Athena reads it to say who is stuck and why. The follow-up is a person's decision — a reminder sent from Communication Hub with a link straight to the step — and the words on the employee's screens are HR's to maintain in Content Management.

  • One set of records — the employee's screen, HR's workspace, payroll and the carrier file all read the same coverage rows
  • Progress by stage — not started · cart · enrolled · signed · health statement due · life events open · bills outstanding
  • Reasons, not just counts — how many are waiting on a family proof, a signature, or a statement — and whether they have opened the app
  • What each role sees — pages, sections and buttons on the desk are switched on per role, so the same screens serve employees, managers and HR
  • What is not claimed — no in-app notification feed and no separate enrolled-benefits summary in this release — both on the roadmap
See how HR sends the follow-up
Employee Home · HR viewOpen enrollment · day 12 of 21 · as of 11/03/2026Ask Athena18,412Employees offered11,206Enrolled & signed2,318Started, not done412Blocked on a to-doStageEmployeesChange · 7 daysNoteNot started4,888−1,904reminder scheduled 11/06Cart, not enrolled1,412+206most are waiting on family proofEnrolled, not signed906+112signature page opened, not finishedHealth statement due611+48life coverage above the guaranteed amountSigned & done11,206+2,640confirmation filed in documentsLife events open137+9birth 61 · marriage 48 · other 28Bills outstanding84−12leave of absence · 3 overdueAlso this window1,640 employees used a home-screen to-do to reach the right page in one clickAthena answered 6,102 questions; 38% ended on an enrollment or family pageAthena · Who is stuck, and why?1,412 people have a cart but havenot enrolled; 908 of them are waitingon a dependent document. Their to-dolist already shows "upload proof",but 612 have not opened the app infive days.Suggested next stepSend those 612 a reminder fromCommunication Hub with a linkstraight to the upload step; thedraft is ready to review.Open the draftReads the numbers · a person sendsIllustrative data

Bring One Employee's Story. Watch the Desk Tell Them What to Do.

We will set up Employee Home on your own portal, walk a new hire, a new parent and someone on leave through their own home screens, and show HR the same picture from the other side — with your plans, your rules and your HR system.

Offers & deadlinesRanked to-do listFamily entered onceEnroll & e-signAthena on every pageDesktop & mobile

Employee Home FAQs

One Screen. One List. One Assistant.

The employee's benefits desk — inside the HR sign-in they already have, on the desktop and on the phone.